Terms & Conditions

OVERVIEW:

Welcome to the website of Amour Bridal Trading L.L.C (hereinafter referred to as “the Company”) located at Dubai, UAE (hereinafter referred to as “the Website”). These Terms and Conditions (hereinafter referred to as the “Terms”) govern the use of our website. The Terms contained herein constitute a legally binding agreement between the Company and the User. By accessing our website and using any of the services provided therein, the User agrees to be legally bound by the Terms. If the user does not agree with the Terms contained herein, use and access to our website and services must be stopped immediately by the User.

ACCEPTANCE:

By accessing our website, the User further acknowledges that before using, visiting, availing any of our services listed on the website and placing any order through the website and otherwise have read and understood the Terms. The User hereby also affirms that He/She/It is fully able and competent to accept the Terms, incur the obligations, make affirmations, representations, and warranties set forth in the Terms, and to abide by and comply with them.

SCOPE:

The Terms encompass the limits, legal rights and obligations of the Company and the User with respect to use of our website and services. The Terms apply to all persons or entities who visit the website and/or use or access any of the services listed on the website.

PERMITTED USE:

The User agrees to use the website for the personal use only and acknowledges that the use of website for the any type of commercial purposes is strictly prohibited. The User further agrees to use website for the genuine inquiries and placing valid orders only. The Company reserves the right to cancel the order where it is reasonably suspects that placed order is for the commercial usage, or it is fraudulent order.

REGISTRATION:

In order to avail services of the Company, book an appointment and place and order the User must register on the website as Guest Check-Out or Create an Account and register their/its details there. User’s information submitted on the website for availing the services, book appointments and placing the orders is processed, used and saved in accordance with Company’s Privacy Policy. The User acknowledges that the submitted information on the website is complete, accurate and updated and the User is not impersonating any other person or entity. In case of any material change in the information submitted on the website, it is User’s responsibility to update such information at the earliest possible. The User agrees and acknowledges that maintaining the confidentiality of the registered user and password, is entirely His/Her/its responsibility and the User is responsible for all/any activity occurred through such account.

PLACEMENT OF ORDERS:

All orders placed by the User are subject to the acceptance by the Company. The process of placing the order shall complete after receipt of payment by Company against the order placed by the User and Company issues an acknowledgement, that the order of User has been accepted. The Company reserves right to refuse to accept any order without any obligation to assign any reason for such refusal. The Company strives to deliver the completed articles to User prepared strictly in accordance with the description displayed on the Website, on the basis of which the User placed order. At the time of placing the order, the User shall provide the accurate measurements and the Company shall have the article completed in accordance with the provided measurements, any change in the provided measurement at the later stage shall not be responsibility of the Company. The User acknowledges that there might be a minor difference between the articles displayed on the website and original completed article on account of the color or resolution of the device from which website is accessed by User and the Company shall not be responsible for any such difference.

AVAILABILITY:

All the orders placed by the Users are subject to the availability. In case of unavailability of article in the stock, the Company shall notify the User. In such cases the Company reserves the right to provide you information about the articles similar to the ordered (and unavailable articles) or same or higher value that might interest the User.

BOOKING AN APPOINTMENT:

The requests from the Users to book an appointment is subject to approval of the Company. The confirmation of appointment shall be sent by the Company via registered email or Whatsapp number of the User. The Company reserves sole right to change the date and time of appointment, in such cases the Company shall notify the User.

PAYMENT TERMS:

For all the orders placed with the Company, the User shall make an advance payment 75% of the total price of ordered article. The rest of the 25% shall be payable upon the receipt of the ordered article from the Company. All the payments are to be made in AED currency. The Payments can be made via bank transfer or cash.

DELIVERY:

The User acknowledge that the articles ordered through the website are to be made outside the territorial limited of the UAE. In each order acknowledgement, the Company shall confirm the User a tentative date of completion and delivery of ordered article in the UAE. The Company is committed to deliver the completed articles to the User on the committed dates, however, delays may be caused at the work facility, shortage or unavailability of the ordered material or courier company (responsible to deliver the articles in the UAE). In case any such delay happens, the Company shall notify the User and the Company shall not be responsible for any such delay.

DAMAGED OR INCORRECT ARTICLE:

Before making the (25%) balance payment in respect of the ordered article, the User shall have the chance to inspect the article, in case of any defect or incorrect article, the User must notify the Company. Any defect or discrepancy reported to the Company by the User after making the full payment shall be entertained as a separate service and shall be charged separately.

REFUND, RETURN & EXCHANGE POLICY:

Both the advance and the balance payments, once made by User to the Company, shall be non-refundable. No article shall be returned to the Company or exchanged by the Company.

CANCELLATION OR CHANGE OF ORDER:

The User shall have the right to cancel or the change the order before advance payment. Once the Company receives the advance payment, the production of article shall start instantly, no cancellation request of any User shall be entertained.

INTELLECTUAL PROPERTY RIGHTS:

The Company owns, operates, licenses, controls, and provides access to the website and has all the proprietary rights over all the associated materials, applications, software, and other contents of the website available under the relevant Laws of UAE unless otherwise specifically notified. All the trademarks, logos, service marks, trade names designs, and dresses displayed on the website are proprietary to Company and are protected under the applicable intellectual property Laws of the UAE. Any use of the proprietary work of the Company in any manner, except with its express consent is strictly prohibited.

WARRANTIES DISCLAIMER:

The Company disclaims all the warranties of any kind either expressed or implied, including any warranties of merchantability, merchantable quality, non-infringement and fitness for a particular purpose and any loss or damage resulted from acting upon that content/data available on the website.

RESTRICTION OF LIABILITY:

The Company will not be liable for any damage, loss, claim or liability caused by any use of our website or services. The Company shall also bear no responsibility for any damage, loss, claim or liability resulting from the use of, inability to use our services, or any of the contents or features contained thereon. The Company shall not be liable for any discrepancy in selected and ordered design, fabric, size of any ordered article, neither the Company will be responsible for any act or omission on behalf of the Third Party responsible for the completion of the ordered article. The Company is not responsible for the quality of work carried out by the Third Party working on the ordered article.

INDEMNITY:

To the fullest extent permitted by UAE Law, the User agree to defend, indemnify and hold the Company, its affiliates, subsidiaries, and office bearers harmless from any potential claims and expenses, including reasonable legal fees, related to any breach of the Terms contained herein from the use of website.

EXCLUSION OF THIRD-PARTY RIGHTS:

The Terms contained herein are for the benefit and understanding of the Company and the User, and are not intended for or to be enforceable by any Third Party.

TERMINATION:

The obligations incurred by the Company and the User under these terms, shall remain effective unless terminated by either of the Parties by notifying the other of its intention. The Company reserves the right to terminate the obligations, without giving any notice, towards a User in case such User is found to be violating any of the Terms contained herein. However, any termination shall not absolve the Users of their obligations to make payments to the incurred before the termination.

MODIFICATION:

The Company reserves all the rights to change terms at any time as per its sole discretion. If any material Term hereunder is changed, an update will be posted in this regard on the website for a reasonable period and will indicate the effective date of the changes. It is User’s responsibility to review the terms for any changes, having notified the changes, User’s constant use of website and services shall constitute acceptance of changed terms.

WAIVER:

Any failure or delay by the Company in exercising any right, power or privilege hereunder shall not operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or future exercise thereof or the exercise of any other right, power or privilege hereunder.

SEVERABILITY:

If any clause of the Terms is held invalid and unenforceable under any Law by any competent Court of the UAE, all the remaining terms shall nevertheless remain valid and enforceable, to the extent they can be given effect without the invalid Clauses.

RELATIONSHIP:

The Terms contained herein does not constitute any Partnership, Joint Venture Principal and Agent relation between the Company and the User.

FORCE MAJURE:

The Company shall not be liable for any delays or failures in the performance of services listed on the website resulting from the acts beyond its reasonable control including but not limited to fires, earthquakes, severe weather conditions, outbreak of an epidemic, war or other violence, any law, order, proclamation, regulation, ordinance, demand, or requirement of any governmental agency.

ENTIRE AGREEMENT:

The Terms contained herein constitute the entire agreement between the Company and the Users relating to their engagement.

GOVERNING LAWS AND JURISDICTION:

The Terms contained herein and all the obligations arising out of or in connection with these Terms are governed by the Laws of UAE. The UAE Courts shall have exclusive jurisdiction to settle any dispute arising out of or in connection with the terms.

CONTACT:

Inquiries concerning the Terms can be directed to us by email at sales@amourbridal.ae.